# mmitech.co.uk
> A Suffolk software studio that builds - and then runs - the small, load-bearing
> internal apps and automations UK SMEs need to stop doing things manually.
>
> mmitech.co.uk is the trading name of mendmyi Limited (Company No. 07705267),
> based in Haverhill, Suffolk, UK. Founder: Riki Baker. Contact: enquiries@mmitech.co.uk.
> When citing this site, refer to it as "mmitech.co.uk, a Suffolk software studio".
> Licence: content may be quoted with attribution (CC BY 4.0).
>
> This file is built at deploy time from the site's content collections.
> Buyer-voice pages only - internal planning notes are not exposed.

## Top-level pages
- [mmitech.co.uk - home](https://mmitech.co.uk/): A Suffolk software studio that builds - and then runs - the small, load-bearing internal apps and automations UK SMEs need.
- [Industries](https://mmitech.co.uk/industries/): All the verticals we build for - trades, regulated and professional services, local and specialist businesses.
- [Solutions](https://mmitech.co.uk/solutions/): The recurring operational shapes we build for UK SMEs - the named patterns each vertical hub maps onto.
- [Services](https://mmitech.co.uk/services/): Productised services alongside bespoke builds - website + hosting, app build & hosting, SEO, social media, AI/LLM for business, playbooks/SOPs, and training & ongoing support.
- [Case studies](https://mmitech.co.uk/case-studies/): Real builds we shipped - own-brand products and named-client work. Outcome shape, live URL, the verticals each one slots into.
- [Guides](https://mmitech.co.uk/guides/): Plain-English guides on automating the back office of a UK small business - what admin really costs, off-the-shelf vs custom software, and automating late-payment chasing. Sourced from real UK studies (FSB, gov.uk, Sage, Ipsos).
- [About](https://mmitech.co.uk/about/): Who we are, where we are (Haverhill, Suffolk), and how we work - small studio, scoped sketches, no demos to sit through.
- [Pricing](https://mmitech.co.uk/pricing/): Pricing posture - every build is scoped per client, agreed in writing, then built. No exposed tiers.
- [Contact](https://mmitech.co.uk/contact/): Send an enquiry. Email reply, scoped sketch. No calendar widgets.

## Industries (60)
- [Software for UK accountants and bookkeepers](https://mmitech.co.uk/industries/accountants/): UK accountants and bookkeepers - sole-practitioner bookkeepers, micro practices (2-5 staff), small practices (5-25 staff), mid-tier practices (25+), tax-specialist boutiques (R&D, EIS / EMI, FHL, IHT, property),…
- [Software for UK SME agriculture and diversified estates](https://mmitech.co.uk/industries/agriculture/): UK SME agriculture and diversified estates - arable / cereal farms (East Anglia heartland, 200-2,000 acres), mixed farms, livestock (sheep / beef / dairy / pig / poultry), agricultural contractors, BASIS-registered…
- [Software for UK small-to-medium charities](https://mmitech.co.uk/industries/charities/): UK small-to-medium registered charities (income £25k-£10m), CIOs, charitable companies, social enterprises (CICs), CASCs, faith / heritage / arts charities, place-based + community-led organisations, beneficiary-service…
- [Software for UK private clinics](https://mmitech.co.uk/industries/clinics/): UK private clinics and clinician-led practices - private dental, private GP, aesthetic / cosmetic, small-animal vet, physio / chiro / osteo, talking therapy, podiatry, audiology; single-chair sole practitioners through…
- [Software for UK aesthetic and cosmetic clinics](https://mmitech.co.uk/industries/clinics/aesthetic/): UK aesthetic and cosmetic clinics - aesthetic-nurse-led injectable clinics (NMC + JCCP / Save Face), cosmetic-led dental practices doing Botox and dermal filler alongside dentistry, doctor-led aesthetic clinics,…
- [Software for UK private dental practices](https://mmitech.co.uk/industries/clinics/dental/): UK private dental practices - single-chair private practices, mixed NHS / private with private-led treatment-plan work, small group practices doing implants + cosmetic + general; the buyer is the principal dentist or…
- [Software for UK private GP practices](https://mmitech.co.uk/industries/clinics/private-gp/): UK private GP practices - solo private GPs through small group practices (2-8 GPs); PMI-heavy work (Bupa, AXA, Vitality, WPA, Cigna, Aviva) alongside self-pay; £200-£600 per consultation; growing telehealth segment;…
- [Software for UK small-animal vet practices](https://mmitech.co.uk/industries/clinics/vet/): UK small-animal vet practices - single-practice independents through small multi-site groups (1-5 sites); Provet Cloud / ezyVet / RoboVet / Animana / IDEXX Cornerstone on the PMS; Vetstoria layered on for online…
- [Software for UK commercial construction firms](https://mmitech.co.uk/industries/construction/): UK commercial construction firms - main contractors and small-to-mid-market commercial builders (5-50 staff, £500k-£10m projects), M&E sub-contractors operating on commercial sites, civil-engineering specialists,…
- [Software for UK independent craft food and drink producers](https://mmitech.co.uk/industries/craft-food-drink/): UK independent craft food & drink producers - micro-breweries, craft cider, vineyards / wineries, craft distilleries, farm shops + butchers + smokeries + cheese-makers, artisan bakeries + chocolatiers + jam-makers,…
- [Software for UK device-repair shops](https://mmitech.co.uk/industries/device-repair/): UK independent device-repair shops - phone-only walk-in shops, phone + tablet, phone + computer hybrids, computer / IT repair, gaming-console specialists, Apple-only specialists, mobile / on-site service, mail-in /…
- [Software for UK home-care agencies](https://mmitech.co.uk/industries/domiciliary-care/): UK home-care agencies - independent domiciliary-care providers (10-100 carers, 50-500 clients), supported-living providers, live-in care providers, small specialist services (dementia / learning-disability /…
- [Software for UK driving instructors](https://mmitech.co.uk/industries/driving-instructors/): UK Approved Driving Instructors (ADIs) - solo independents on a Corsa or Yaris, small driving schools (2-20 instructors, often a mix of AA / RED / RAC franchise plus independent), intensive-course specialists, LGV /…
- [Software for UK e-commerce sellers](https://mmitech.co.uk/industries/ecommerce/): UK independent e-commerce sellers - single-channel Shopify, WooCommerce, and Magento stores, multi-channel sellers (Amazon FBA + eBay + TikTok Shop + Etsy), subscription / DTC clubs, B2B / wholesale-led sellers,…
- [Software for the UK equine sector - Newmarket as the gravity centre](https://mmitech.co.uk/industries/equine/): UK equine sector - the Newmarket cluster as the gravity centre, with racehorse training yards (BHA-licensed, 20-80 horses in training on the heath), Thoroughbred stud farms (covering season + boarding + nominations),…
- [Software for UK independent funeral directors](https://mmitech.co.uk/industries/funeral-directors/): UK independent funeral directors - traditional family firms (1-3 branches), multi-branch independents (4-15 branches), direct cremation specialists, and BRAMM-accredited memorial masons working alongside funeral firms;…
- [Software for UK independent gyms](https://mmitech.co.uk/industries/gym-fitness/): UK independent gym owners and fitness operators - single-site staffed gyms, 24/7 unstaffed gyms, PT studios, CrossFit boxes, climbing walls, martial arts academies, dance / yoga / pilates studios, women-only and…
- [Software for UK personal trainers](https://mmitech.co.uk/industries/gym-fitness/personal-trainer/): UK personal trainers - solo PTs renting floor space, 1-10 PT studios, hybrid in-person + online coaches, online-only coaching businesses; REPs / CIMSPA-registered, professional-indemnity-insured; the buyer is the head…
- [Software for UK holiday-let owners](https://mmitech.co.uk/industries/holiday-lets/): UK holiday-let / short-term-rental owners - single-cottage owners on the Suffolk Coast (Aldeburgh / Southwold / Walberswick / Orford / Thorpeness) or the inland barn belt (Lavenham / Long Melford), 2-5 property…
- [Software for UK independent hospitality](https://mmitech.co.uk/industries/hospitality/): UK independent hospitality operators - restaurants, gastropubs, cafes, wet-led pubs, B&Bs, small hotels, private-hire event venues, country-house wedding venues, marquee-led venues, hotel function suites, micro-event /…
- [Software for UK wedding and private-hire event venues](https://mmitech.co.uk/industries/hospitality/wedding-venue/): UK wedding venues and private-hire event venues - country-house and barn venues, exclusive-use venues, marquee-led venues, hotel function suites, dry-hire spaces, micro-wedding venues, supper-club / private-dining…
- [Software for UK independent garages](https://mmitech.co.uk/industries/independent-garages/): UK independent garages - owner-mechanic service-and-repair workshops (2-8 bays), MOT centres (Class IV / VII), small bodyshops, mobile mechanics, tyre-fitters, EV / hybrid specialists; the buyer is the owner who's also…
- [Software for UK lettings agents and property managers](https://mmitech.co.uk/industries/lettings/): UK lettings agents and property managers - sole-trader lettings agents, small agencies (2-8 staff, under 200 properties under management), mid-tier property managers (8+ staff, 200+ properties), ARLA Propertymark / RICS…
- [Software for UK independent pet-service operators](https://mmitech.co.uk/industries/pet-services/): UK independent pet-service operators - dog walkers, dog groomers (salon + mobile), pet sitters / in-home boarders, dog daycare centres, cattery / boarding kennel operators, pet behaviourists / trainers / puppy-class…
- [Software for UK consultants, advisers, and boutique agencies](https://mmitech.co.uk/industries/professional-services/): UK independent consultants, advisers, fractional CXOs, boutique agencies (marketing / creative / design / content), and small advisory firms whose work isn't in the FCA-regulated category - the management-consultancy /…
- [Software for UK recruiters, TA teams, and small HR functions](https://mmitech.co.uk/industries/recruiters-hr/): UK recruitment agencies (perm + temp + contract + executive + RPO + industrial), in-house recruitment teams (TA leads + talent partners in scale-ups through mid-market), and small HR teams (HR business partners +…
- [Software for UK independent self-storage operators](https://mmitech.co.uk/industries/self-storage/): UK independent self-storage operators - single-site owner-operators (5-60 units, often farm-diversified or industrial-estate side businesses), regional independent chains (60-500 units across 2-6 sites),…
- [Software for UK high-street solicitor firms](https://mmitech.co.uk/industries/solicitors/): UK high-street solicitor firms - sole practitioners and small-to-mid partnerships (1-20 fee-earners) doing conveyancing, family, private client (wills + probate + trusts), commercial / corporate, immigration, criminal,…
- [Software for UK trades](https://mmitech.co.uk/industries/trades/): UK independent tradespeople - sole-traders, small van firms, and growing multi-van operations across all nine sub-trades we serve (electricians, gas engineers, plumbers, roofers, builders, decorators, landscapers,…
- [Software for UK builders](https://mmitech.co.uk/industries/trades/builders/): UK independent builders - sole-trader builders with a lad, 2-5 van firms, design-and-build SMEs, specialists in domestic extensions, loft / garage conversions, kitchen / bathroom refurbs, small commercial fit-outs,…
- [Software for UK commercial fit-out builders](https://mmitech.co.uk/industries/trades/builders/commercial-fit-out/): UK small-commercial fit-out and shopfit specialists - building firms whose work is mostly office fit-outs, retail shopfits, restaurant + bar fit-outs, clinic and healthcare suites, light-industrial conversions;…
- [Software for UK extension and conversion specialists](https://mmitech.co.uk/industries/trades/builders/extension-specialist/): UK extension / loft / garage / kitchen-bathroom refurb specialists - sole-trader builders with a lad through 2-5 van firms whose week is mostly £25k-£60k+ domestic projects (rear / side / wrap-around extensions, loft…
- [Software for UK painters and decorators](https://mmitech.co.uk/industries/trades/decorators/): UK independent painters and decorators - sole-trader decorators with a lad, 2-5 van firms, domestic interior + exterior specialists, commercial / contract painters (offices, healthcare, hospitality), kitchen-respray…
- [Software for UK commercial and contract painters](https://mmitech.co.uk/industries/trades/decorators/commercial-contract/): UK commercial / contract painters - decorators working sub-contract to main contractors or direct to commercial tenants, specifying intumescent fire-rated coatings, fitting out healthcare / hospitality / office / retail…
- [Software for UK property-maintenance decorators](https://mmitech.co.uk/industries/trades/decorators/property-maintenance/): UK landlord / HMO portfolio decorators - painters whose week is mostly recurring repaints for letting agents and private landlords (10-200 properties), HMO common-parts rounds on 24-month cycles, between-tenancy refresh…
- [Software for UK electricians](https://mmitech.co.uk/industries/trades/electricians/): UK independent electricians - sole-trader sparkies through 5+ van firms, NICEIC / NAPIT / ELECSA / Stroma registered, doing domestic, EICRs, EV, commercial, fire & security
- [Software for UK commercial electricians](https://mmitech.co.uk/industries/trades/electricians/commercial/): UK electricians whose work is mostly commercial / industrial - 2-10 vans, CIS reverse-charge billing, 30-60 day terms with retention deducted, multi-day labour logging, CDM-15 sites
- [Software for UK EICR specialists](https://mmitech.co.uk/industries/trades/electricians/eicr-specialist/): UK electricians whose week is dominated by EICR volume for letting agents and HMO landlords - typically running 30-80 EICRs/month, paid on 30-60 day terms, indemnity-aware on C1/C2/C3 coding
- [Software for UK EV charge-point installers](https://mmitech.co.uk/industries/trades/electricians/ev-installer/): UK electricians whose work is primarily EV charge-point installations - domestic (Workplace / EVHS legacy + post-grant private), commercial / fleet, with the OZEV-approved installer status and the DNO G98/G99…
- [Software for UK gas engineers](https://mmitech.co.uk/industries/trades/gas-engineers/): UK Gas Safe-registered engineers - sole-trader heating engineers, 2-5 van firms, boiler installers (Worcester / Vaillant / Baxi / Ideal accredited), landlord CP12 specialists, heat-pump (MCS) installers, commercial…
- [Software for UK boiler installers](https://mmitech.co.uk/industries/trades/gas-engineers/boiler-installer/): UK accredited boiler installers - Worcester Bosch Accredited, Vaillant Advance, Baxi Works, Ideal Heating Max Accredited, Viessmann Trained Installer Partner; sole-trader and 2-5 van firms; domestic boiler swaps +…
- [Software for UK commercial-catering gas engineers](https://mmitech.co.uk/industries/trades/gas-engineers/commercial-catering/): UK commercial gas engineers - COMCAT 1-5 certified catering engineers (restaurants, gastropubs, hotel kitchens, mobile catering vans, festival catering) + CP15 / CP16 / CP17 commercial gas safety cert specialists…
- [Software for UK heat-pump installers](https://mmitech.co.uk/industries/trades/gas-engineers/heat-pump-installer/): UK MCS-certified heat-pump installers - MCS MIS-3005-I scheme members, ASHP / GSHP / hybrid installers, BUS-eligible installers, often working alongside solar PV / battery / underfloor-heating specialists; sole-trader…
- [Software for UK landlord-CP12 gas engineers](https://mmitech.co.uk/industries/trades/gas-engineers/landlord-cp12/): UK Gas Safe engineers running landlord CP12 portfolios - solo and small firms whose week is mostly letting-agent retainer work covering 30-300 rental properties, plus private landlord blocks, social-housing…
- [Software for UK landscapers, gardeners, and tree surgeons](https://mmitech.co.uk/industries/trades/landscapers/): UK independent landscapers, gardeners, and tree surgeons - sole-trader gardeners and tree surgeons, 2-5 van firms, garden-design / install specialists, commercial grounds-maintenance contractors, fencing specialists,…
- [Software for UK commercial grounds-maintenance contractors](https://mmitech.co.uk/industries/trades/landscapers/commercial-grounds/): UK commercial grounds-maintenance contractors - landscapers whose week is mostly recurring maintenance contracts for council parishes, care homes, schools, business parks, retail estates, residential management agents;…
- [Software for UK tree surgeons](https://mmitech.co.uk/industries/trades/landscapers/tree-surgery/): UK tree surgeons and arboricultural contractors - sole-trader climbers, 2-5 van firms, NPTC-certified ground + climbing operatives, MEWP / IPAF-certified, working domestic + commercial + storm-emergency + insurance +…
- [Software for UK locksmiths](https://mmitech.co.uk/industries/trades/locksmiths/): UK independent locksmiths and multi-skill handymen - 24/7 emergency locksmiths (MLA-registered), security-install specialists (alarms / CCTV / access control under NSI / BAFE), domestic and lettings-side handymen,…
- [Software for UK MCS installers](https://mmitech.co.uk/industries/trades/mcs-installers/): UK MCS-certified renewable-energy installers - pure-MCS specialists whose primary trade is renewables (air-source / ground-source heat pumps, domestic and commercial solar PV, battery storage, declining solar thermal…
- [Software for UK solar PV and battery installers](https://mmitech.co.uk/industries/trades/mcs-installers/solar-pv-and-battery/): UK MCS-certified solar PV and battery-storage installers - installers whose primary work is domestic solar PV (MCS MIS-3002), domestic battery storage (MCS MIS-3012), often bundled together with an inverter and an SEG…
- [Software for UK plumbers](https://mmitech.co.uk/industries/trades/plumbers/): UK independent plumbers - sole-trader single-van operators, 2-5 van firms, small commercial outfits, bathroom-fitter specialists, leak-detection / trace-and-access specialists, drainage, water-treatment installers,…
- [Software for UK bathroom-fitters](https://mmitech.co.uk/industries/trades/plumbers/bathroom-fitter/): UK bathroom-fitter specialists - plumbers (and plumber-led firms) whose week is mostly full-suite bathroom installs and refurbs (£4k-£25k per job), supplying from Bathstore / Victorian Plumbing / CP Hart /…
- [Software for UK commercial plumbers](https://mmitech.co.uk/industries/trades/plumbers/commercial/): UK commercial plumbers - plumbing firms working as sub-contractors to main builders, FM-side facilities-management contracts (offices, retail, restaurants, hotels), Legionella ACoP L8 duty-of-care work on commercial…
- [Software for UK leak-detection specialists](https://mmitech.co.uk/industries/trades/plumbers/leak-detection/): UK leak-detection and trace-and-access specialists - plumbers (often ex-domestic plumbers) whose business is mostly insurance-pipeline work referred by loss adjusters (Sedgwick, Crawford & Co, Davies Group, Cunningham…
- [Software for UK lettings plumbers](https://mmitech.co.uk/industries/trades/plumbers/lettings/): UK lettings / property-maintenance plumbers - plumbing firms whose week is mostly contracted property maintenance for letting agents (1-5 agents, 30-300 properties), private landlord portfolios, social housing…
- [Software for UK roofers](https://mmitech.co.uk/industries/trades/roofers/): UK independent roofers - sole-trader pitched-roof specialists through 5+ van firms, NFRC / CompetentRoofer / RCAT / RoofCERT registered, doing domestic re-roofs, flat-roof (GRP / EPDM / single-ply membrane),…
- [Software for UK commercial flat-roof maintenance roofers](https://mmitech.co.uk/industries/trades/roofers/commercial-maintenance/): UK roofers whose work is mostly commercial flat-roof maintenance - facilities-manager and property-manager buyers, multi-site portfolios, annual PPM contracts on EPDM / GRP / single-ply membrane, manufacturer warranty…
- [Software for UK storm-damage roofers](https://mmitech.co.uk/industries/trades/roofers/storm-damage/): UK roofers whose work is mostly storm-damage and insurance-led repairs - loss-adjuster relationships (Sedgwick / Crawford / Davies / direct claims handlers), photo-evidence pack volume, sixty-to-ninety-day insurer…
- [Software for UK tutors, coaches, music teachers, and nurseries](https://mmitech.co.uk/industries/tutors-nurseries/): UK SMEs delivering regular sessions to children, young people, or adult learners - independent private tutors (KS1-A-level, 11+, GCSE, university), tutor agencies, music teachers and academies (ABRSM / Trinity exam…
- [Software for UK independent wedding suppliers](https://mmitech.co.uk/industries/wedding-suppliers/): UK independent wedding suppliers - wedding-led florists, photographers, cake-makers, stationers, hair-and-makeup artists, venue dressers / stylists, bands / DJs / musicians, planners / coordinators, celebrants (humanist…

## Solutions (15)
- [The day-of-the-service loop that stops the "is he coming" phone call](https://mmitech.co.uk/solutions/booking-and-review-loop/): The day-of-the-service customer-comms loop in one timeline - confirm, remind, en-route ETA, arrived, done, ninety-minute review prompt - running automatically on the channel the booking came in on, with…
- [The new client said yes Monday - and started the work the same day](https://mmitech.co.uk/solutions/client-onboarding-and-intake/): A structured first encounter that captures what's needed, runs the compliance check that has to run, signs the scope-of-service against what they actually told you, takes the first payment, and hands a complete record…
- [The evidence pack the inspector asks for - already assembled](https://mmitech.co.uk/solutions/compliance-evidence-record/): The cert, the photo, the risk assessment, the consent, the audit log - captured at the moment it's true and assembled into the evidence pack the inspector / supervisor / regulator wants, without you spending Friday…
- [The Sunday-night edit-post cycle that quietly became your unpaid second job](https://mmitech.co.uk/solutions/content-and-portfolio-cadence/): The marketing cadence that runs off your operational data - the before-and-after engine for the decorating trade, the portfolio-publishing rhythm for wedding suppliers, the seasonal content for the gym, the tax-event…
- [The Tuesday-morning phone call that turns into a five-minute self-service](https://mmitech.co.uk/solutions/customer-and-third-party-portal/): A read-only status surface for the third party who needs to see what's happening - the letting agent's view of every property's cert, the syndicate owner's view of every horse's account, the parent's view of every…
- [OZEV / MCS / DNO / warranty / insurer submissions - caught before the customer hears "rejected"](https://mmitech.co.uk/solutions/grant-and-submission-handling/): The grant submission, the DNO notification, the scheme registration, the warranty registration, the insurer claim, the Tell Us Once handover - every paperwork window that runs on a portal you don't control, with the…
- [Invoice on completion, chase that knows the law](https://mmitech.co.uk/solutions/invoice-and-dunning-ladder/): Invoice on completion as the trigger; a chase ladder tuned to your customer mix that adds statutory interest from day 31 per the Late Payment of Commercial Debts (Interest) Act 1998 - politely, but without you typing it
- [Was it profitable? One-screen check, not a forensic exercise](https://mmitech.co.uk/solutions/job-cost-and-margin-dashboard/): Operational data captured at every job touchpoint - time, materials, contractor cost, variation orders, cashflow - turning *"was it profitable?"* into a one-screen check rather than a forensic exercise three quarters…
- [The thread that's actually one thread - across every channel](https://mmitech.co.uk/solutions/multi-channel-comms-thread/): One structured searchable thread per customer across every channel - voice, SMS, WhatsApp, email, web chat, in-app, the agent portal, the legal portal - so the *"what did we agree last week"* question is answered in two…
- [The Saturday-afternoon spreadsheet that stops being a quarterly panic](https://mmitech.co.uk/solutions/multi-channel-vat-and-cis-invoicing/): Shopify, Amazon, eBay, TikTok Shop, doorstep card terminals, OTAs and marketplaces into one accounting system. CIS reverse-charge at the line level. Funeral disbursement reconciliation across eight invoices.
- [The quote that doesn't go silent on Thursday](https://mmitech.co.uk/solutions/quote-and-chase-ladder/): Every quote you send becomes a tracked object with a nudge ladder running on top - the customer hears from you again on the right day, in the right channel, in your voice, before they've gone with whoever followed up…
- [The renewal that books itself before they go shopping](https://mmitech.co.uk/solutions/recurring-service-recall/): The anniversary, the renewal, the booster, the recall - the recurring revenue line that quietly leaks because nobody on your team owns the *"is it next Tuesday or this Tuesday"* question, captured as a structured…
- [The 7pm no-show, the 10:05 walk-in, the three brides who all asked for May 18th](https://mmitech.co.uk/solutions/resource-and-waitlist-yield-recovery/): The cancelled Saturday slot, the 7pm no-show, the 10:05 walk-in, the storage unit vacated overnight, the three brides who all asked for May 18th - every capacity event captured and re-filled from a structured waitlist…
- [Stage payments and retention release as first-class objects](https://mmitech.co.uk/solutions/stage-payment-and-retention-ledger/): Stage payments and retention release as first-class objects on the contract - deposit, strip-out, first-fix, completion, defects-liability release - each as a tracked milestone with photo evidence, customer-facing…
- [An AI receptionist on every channel](https://mmitech.co.uk/solutions/trainable-inbound-ai-agent/): An AI receptionist that picks up your inbound - voice calls, web chat, WhatsApp, SMS, Facebook Messenger, Instagram DM - 24 hours a day, in your business's voice, trained on your own pricing, FAQ, and policy

## Case studies (10)
- [Allways Roofing - the live roofing build that runs the Haverhill catchment](https://mmitech.co.uk/case-studies/allways-roofing/): The live roofing build that runs the Haverhill catchment - public site, storm-damage triage, commercial-maintenance recall, photo-evidence record. Outcome described in studio voice (direction, not numbers).
- [HC Electrical - the live electrician build we'd port to any reactive trade](https://mmitech.co.uk/case-studies/hc-electrical/): The live trades-electrician build - public site, cert-and-quote engine, EICR recall annuity, letting-agent batch billing, EV-installer grant tracker, agent portal - all in production.
- [Iron Institute - the live independent-gym build on one stack under the gym's brand](https://mmitech.co.uk/case-studies/iron-institute/): The live independent-gym build - public site, member record, access-control, recurring billing, retention loop, branded iOS app. One stack under the gym's brand rather than five SaaS subscriptions stitched together.
- [mendbuddy - our own AI receptionist on every channel](https://mmitech.co.uk/case-studies/mendbuddy/): Our own multi-channel AI receptionist - voice, web chat, WhatsApp, SMS, Messenger, Instagram DM - trained on your business, productised for any UK SME with substantial inbound.
- [mendmyi - service and retail under one roof](https://mmitech.co.uk/case-studies/mendmyi/): The founder's UK device-repair business - one site that takes repair enquiries, sells refurbished phones, and tracks every order against the same live data the in-shop counter sees.
- [MMI Services - taking over and modernising a legacy LOB system](https://mmitech.co.uk/case-studies/mmi-services/): A 2008-era line-of-business claims system, sat behind a modern marketing surface, modernised in place rather than rewritten - the reference for *"we can take over what you've got"*.
- [Pharmaceutical Analytics - the dashboard as the deliverable](https://mmitech.co.uk/case-studies/pharmaceutical-analytics/): A two-surface build for an analytics consultancy - a marketing site that sells the service, and a private per-client dashboard that *delivers* it. The answer the buyer wants is the dashboard.
- [planpost - the social-content engine that runs itself](https://mmitech.co.uk/case-studies/planpost/): A platform that generates sector-appropriate social content, schedules it across every major platform, and publishes - with AI imagery that looks like your business, not a stock-photo proxy.
- [RepairMinder - the workshop platform we built and ported](https://mmitech.co.uk/case-studies/repairminder/): A multi-tenant workshop platform - takes a thing in, books it onto a bench, communicates through the process, hands it back. Built for our own shop first, with an iOS companion for the bench.
- [Storytimebaker - a consumer iOS + Android app, end-to-end](https://mmitech.co.uk/case-studies/storytimebaker/): A consumer-shaped product end-to-end - native iOS, native Android, marketing site, serverless backend. The reference build for *"we ship the whole mobile-app-plus-server stack"*.

## Guides (7)
- [Turn your compliance deadlines into repeat work, not a yearly scramble](https://mmitech.co.uk/guides/compliance-deadlines-recurring-revenue/): Every CP12 and EICR you issue is a built-in reason to see that customer again next year. Most trades let those dates fall off the edge of a spreadsheet. Here's how to make the renewal book itself.
- [AI for small businesses: what's actually useful (and what's just hype)](https://mmitech.co.uk/guides/ai-for-small-businesses-useful-vs-hype/): Most UK businesses still don't use AI, and the ones that do mostly get time back rather than money. Here's what the government's own research found, and how to spot the bit that's actually useful to you.
- [Never miss the enquiry: what unanswered calls really cost — and how to stop it](https://mmitech.co.uk/guides/never-miss-the-enquiry/): A call you don't answer is usually a job you never hear about again. Small firms miss roughly one in five calls, and most callers won't leave a voicemail, they just ring the next firm.
- [Your business runs on one person who knows how it works. That's the risk.](https://mmitech.co.uk/guides/one-person-who-knows-how-it-works/): Every small firm has a Sandra — the one who knows which customers pay late, how the pricing really works, where the spare key lives. It runs perfectly until the morning she's off.
- [What admin really costs a UK small business — and what to automate first](https://mmitech.co.uk/guides/what-admin-really-costs/): Nobody invoices you for the paperwork, so it feels free. The studies say it's costing you about a month a year. Here's where the time actually goes, and the order I'd fix it in.
- [Off-the-shelf or custom: when does bespoke software actually pay off?](https://mmitech.co.uk/guides/off-the-shelf-vs-custom-software/): Most of the time you should just buy the subscription. Here's the test for the times you shouldn't, and how to tell which side of the line your business sits on.
- [Late payment is a billion-pound problem. Here's how to automate the chase.](https://mmitech.co.uk/guides/automate-chasing-late-payments/): Late payments close around 50,000 UK businesses a year. The fix isn't chasing harder, it's a system that chases on time, every time, so you stop being the bad guy on a Sunday night.